Now through April 30 save 10% off all Austin Air Purifiers with promo code AIR at checkout!

Customer Assistance

Welcome

We want to make sure that your experience with Radiant Life is the best that it can be. As always, feel free to give us a call at Customer Service at (888) 593-9595 or email us with feedback and suggestions so that we may serve you better.

Contact Us

Phone: (888) 593-9595   Monday - Friday, 9am to 4pm PST

Option 1: Customer Service Option 2: Water Service Center (Bath/Shower Filters, AquaCera Filters, Installation & Parts) Option 3: Whole House Filtration & 14 Stage Water Purification System

Fax: (707) 433-8898

Mail:

Radiant Life Company

5277 Aero Drive Santa Rosa, CA  95403

Email: Contact us here

Ordering

There are several ways to place your order with Radiant Life.
  • You may view and purchase our products online here at radiantlifecatalog.com, either by browsing the site, or...
  • if you have your catalog in hand and know which items you want, just click "Quick Order” at the top of this page and follow the easy instructions.
  • You can also place your order with our Order Department at (888) 593-8333, Option 1.
  • You may also print out an order form by clicking here and either fax or mail it in.

Problems Ordering Online:

Please call our Customer Service department for assistance at (888) 593-9595 Option 1.

Payment Methods:

We accept VISA, MasterCard, American Express, Discover and PayPal. If you are mailing your order in, you also have the option to pay by check, money order, or cashiers check.

International Orders: We welcome and accept international orders!

Customers assume responsibility for their countries customs regulations. Shipping charges for packages that are returned to Radiant Life due to import restrictions are not refundable. A 10% restocking fee will be charged on all returned orders.

Due to customs restrictions, we are unable to ship to the following countries: Brazil Nigeria

Shipping Information

For information about shipping rates, shipping restrictions, orders with backordered items, etc, please refer to our Shipping Information page, click here

Sales Tax

Sales Tax (8.25%) applies on sales shipped within California. No tax is charged on food items (coconut oil, olive oil, sunflower oil, salt, arrowroot, anchovies, sardines, vinegar, gelatin, etc).

Return Policy

Before processing a return, you must contact Customer Service at 888-593-9595 Option 1 for a Return Merchandise Authorization (RMA). To see our full Return Policy, click here.

Catalog Request

To receive a free catalog, please click on the catalog icon to download or sign up to receive a catalog. You can also contact Customer Service at 888-593-9595, Option 1 to receive a printed version.

Privacy Policy

Radiant Life respects your privacy! To see our full Privacy Policy, click here.

Security

Your security is important to us! That’s why we encrypt your personal and credit card information through Secure Socket Layers (SSL), the industry standard used on the internet.

Also protect yourself. If you are using a shared or public computer, be sure to sign off completely when you have finished ordering.

Gluten Free

The Gluten-Free icon can be found on products that have been tested and/or confirmed to be free from gluten as per the label and/or manufacturer.

×

Kosher

The Kosher icon appears on products that have been prepared according to Kosher industry standards. Only products that have the Kosher agency certification logo on the label or have been confirmed to be Kosher certified with the manufacturer exhibit this icon.

×

Non GMO

The Non-GMO icon represents products that are either USDA-certified organic, which prohibits the use of GMO ingredients, or have been confirmed either by label or from the manufacturer to be free from GMOs of any kind.

×

Organic

The Organic icon is for products that contain a minimum of 95% organic ingredients and have been prepared using natural substances and biologically based farming methods. Only products that have been officially USDA- Certified organic display this icon.

×

Raw

The Raw icon is reserved for products that have never been cooked or heated over 118°F (42°C) during preparation. These products maintain natural enzyme content and bioactivity and have been confirmed to be so by the label and/or manufacturer.

×

Vegan

The Vegan icon is displayed on products that do not contain any animal products or animal product derivatives, and have not been tested on animals as confirmed by either the label and/or manufacturer.

×

WAPF Approved

The WAPF icon shows on products that are included in the Weston A. Price Foundation Shopping Guide and meet the organization's criteria for minimal processing and nutrient-density.

×