Radiant Life Customer Service: Contact Number & Policies

Customer Service


We want to make sure that your experience with Radiant Life is the best that it can be. As always, feel free to give us a call at Customer Service at (888) 593-9595 or email us with feedback and suggestions so that we may serve you better.

Contact Us

Phone: (888) 593-9595   Monday - Friday, 9am to 4pm PST

Option 1: Customer Service
Option 2: Water Service Center (Bath/Shower Filters, Gravity Systems, Direct Connect Systems, Installation & Parts)
Option 3: Water Sales Department (Whole House Filtration & 14 Stage Water Purification System)

Mail: Radiant Life Company
5277 Aero Drive
Santa Rosa, CA  95403

Email: Contact us here


There are several ways to place your order with Radiant Life.

  • You may view and purchase our products online here at radiantlifecatalog.com, either by browsing the site, or...
  • You can also place your order with our Order Department at (888) 593-8333, Option 1.

Problems Ordering Online:

Please call our Customer Service department for assistance at (888) 593-9595 Option 1.

Payment Methods:

We accept VISA, MasterCard, American Express, Discover and PayPal. If you are mailing your order in, you also have the option to pay money order, or cashiers check.

International Orders: We welcome and accept international orders!

Customers assume responsibility for their countries customs regulations. Shipping charges for packages that are returned to Radiant Life due to import restrictions are not refundable. A 10% restocking fee will be charged on all returned orders.

Due to customs restrictions, we are unable to ship to the following countries:

Shipping Information

For information about shipping rates, shipping restrictions, orders with backordered items, etc, please refer to our Shipping Information page, click here

Sales Tax

Sales Tax (9.25%) applies on sales shipped within California. No tax is charged on food items (coconut oil, olive oil, sunflower oil, salt, arrowroot, anchovies, sardines, vinegar, gelatin, etc).

Return Policy

Before processing a return, you must contact Customer Service at 888-593-9595 Option 1 for a Return Merchandise Authorization (RMA). To see our full Return Policy, click here.

Privacy Policy

Radiant Life respects your privacy! To see our full Privacy Policy, click here.


Your security is important to us! That's why we encrypt your personal and credit card information through Secure Socket Layers (SSL), the industry standard used on the internet.

Also protect yourself. If you are using a shared or public computer, be sure to sign off completely when you have finished ordering.