Protecting your privacy is important to us and we recognize that your information must be used responsibly. This Privacy Policy describes how Radiant Life Company ("Radiant Life," "we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you visit our website at radiantlifecatalog.com (the "Site") or make a purchase from us. If you have any questions that are not answered here, please contact us and we will answer them.
Our mailing/shipping address is:
Radiant Life Company 5277 Aero Drive Santa Rosa, CA 95403
We can be reached by telephone at: (888) 593-9595
We can be reached by email at: info@radiantlifecatalog.com
1. What Information Is Collected?
Personal Information
We collect personal information that you voluntarily provide to us when you register on the Site, place an order, subscribe to our newsletter, fill out a form (such as our Water Assessment Form), or otherwise contact us. This information may include your name, mailing address, email address, phone number, and payment information (such as credit card details).
Automatically Collected Information
When you visit our Site, we automatically collect certain information about your device and your visit. This includes your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. If you access our Site from a mobile device, we may also collect device type, mobile operating system, and unique device identifiers.
We may also collect your location information, such as your zip code or the approximate geographic area provided by your Internet service provider (ISP) or location positioning information provided by the location services and GPS features of your mobile device when location services have been enabled.
Cookies and Tracking Technologies
We use cookies, pixel tags (also known as web beacons), and similar tracking technologies to collect information about your browsing activity. Cookies are small data files stored on your device that help us improve our Site and your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Site may not function properly.
Third-Party Analytics and Advertising
We use third-party services including Google Analytics, Google Ads, Meta (Facebook) Pixel, and Klaviyo to help us understand how visitors use our Site, to serve targeted advertising, and to manage our email marketing. These services may collect information about your online activities over time and across different websites. For more information about how Google uses your data, visit google.com/policies/privacy/partners. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on. For Meta, you can adjust your ad preferences in your Facebook account settings.
2. How We Use Your Information
We may use the information we collect for various purposes, including to:
(i) process and fulfill your orders, including shipping and payment processing; (ii) communicate with you about your orders, account, or customer service inquiries; (iii) send you promotional emails and newsletters (with your consent); (iv) improve our Site, products, and customer experience; (v) administer promotions, surveys, or other Site features; (vi) monitor and analyze usage trends and preferences; (vii) detect, prevent, and address fraud or technical issues; and (viii) comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, email delivery (Klaviyo), website hosting (BigCommerce), analytics (Google Analytics), and advertising (Google Ads, Meta). These service providers are given only the information they need to perform their designated functions and are not authorized to use or disclose your personal information for their own marketing purposes.
We may also disclose your information if required to do so by law, or in response to a subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
4. Data Security
We use industry-standard encryption technologies, including Secure Sockets Layer (SSL) protocol, when transferring and receiving consumer data exchanged with our Site. We use reasonable security measures to protect the data in our possession. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
Email Communications
You may opt out of receiving promotional emails from us by clicking the "unsubscribe" link at the bottom of any promotional email you receive, or by contacting us at info@radiantlifecatalog.com. Please note that even if you opt out of promotional emails, we may still send you transactional communications related to your orders or account.
Cookies
Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. You may also opt out of interest-based advertising by visiting the Network Advertising Initiative opt-out page (networkadvertising.org/choices) or the Digital Advertising Alliance opt-out page (optout.aboutads.info).
Accessing and Updating Your Information
You can access, review, update, or correct your personal information by logging into your account on our Site, or by contacting us at info@radiantlifecatalog.com. If you wish to delete your account and have us remove the personal information associated with it (except for information we are required to retain for record-keeping purposes), please contact us at the same email address.
6. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include:
Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, the business or commercial purpose for collecting the information, and the categories of third parties with whom we share the information.
Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
Right to Opt Out of Sale or Sharing: Radiant Life does not sell your personal information. If we change this practice in the future, we will update this policy and provide you with the right to opt out.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please contact us at info@radiantlifecatalog.com or call us at (888) 593-9595. We will verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf.
7. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe a child under 13 has provided us with personal information, please contact us at info@radiantlifecatalog.com.
8. Third-Party Links
Our Site may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policy of every website you visit.
9. Data Retention
We retain your personal information for as long as we have a business purpose for it, such as to fulfill orders, provide customer service, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it.
10. Social Media
When using certain third-party social networking services (e.g., Facebook, Instagram), you may have the option to connect your activity with your social network account. If you authorize such a connection, you permit us to share information about your activity with that social network and its users, and to access certain of your social network information as disclosed to you at the time you consent to the connection. For more information, please review the privacy disclosures and terms of your social network account.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of the Site after any changes signifies your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy, or if you wish to exercise any of your privacy rights, please contact us at:
Radiant Life Company
5277 Aero Drive, Santa Rosa, CA 95403
Phone: (888) 593-9595
Email: info@radiantlifecatalog.com
Privacy Policy Updated April 16, 2026
Legal Disclosures
What is Prop 65?
Proposition 65 or the "Safe Drinking Water and Toxic Enforcement Act" is a unique California law that requires businesses to place a warning label on products that contain any one of a list of over 800+ different chemicals, even if these substances are naturally occurring and present in trace amounts.
Under this law, some of our foods and botanicals are required to carry the following notice:
Warning: This product contains chemicals known to the State of California to cause birth defects or reproductive harm.
Proposition 65 was an initiative originally passed in 1986 to address growing concerns about the dumping of toxic material into food and water supplies. Fundamentally this law is well-intentioned and supports environmental consciousness. However, in practice Prop 65 is often misconstrued and has brought with it many unforeseen consequences. Some of these effects have been challenging for small family companies like ours.
Why do some Radiant Life Products carry this warning?
Any food grown on clean, organic-certified soil contains naturally occurring minerals in small amounts. The diverse spectrum of minerals in the soil, including calcium, iron and zinc, are taken up into plant material as part of the natural growth process. These nutrients are very important to our health and well being when obtained in appropriate amounts. At the right dose, these minerals help to support a wide range of bodily functions from building strong bones to supporting the brain. However, like any substance, they are not beneficial when taken in extreme quantities.
Soil also contains minuscule amounts of metals. These too are not harmful when consumed in tiny amounts and can in fact be perfectly healthy. Virtually all foods grown in the earth's rich, healthy soils have the potential to include small quantities of metals like lead and cadmium.
It is important to keep in mind that the metals found in plants are altogether different than the heavy metals that are mined, chemically treated and concentrated for use in industrial products. Obviously, these industrial metals should be carefully kept out of our air, water and food supplies. However the benign metals found in clean, fresh produce are not a threat. They are present in tiny amounts, bound and integrated into the plant fibers, where they have always been and will stay.
Nonetheless lead is one of the most frequently cited chemicals in Prop 65. Levels exceeding 0.5 micrograms require a label. This is approximately 1,000 times lower than the amount known to cause reproductive harm according to the federal government. Because these levels are hard to assess and regulate in any given product, many manufacturers have made the choice to label all products that could even just possibly have lead in them. This includes some of our Superfood Supplements and Nutrient Dense Foods. Labeling in this way helps to safeguard against potential lawsuits in California, but it does not mean that the products themselves are unsafe.
Why don't all similar products carry the warning?
Numerous industries have found Proposition 65 difficult to comply with. Not only are regulations hard to follow, but enforcement has been difficult and inconsistent. It is also important to note that because Prop 65 was passed by a ballot initiative, it falls outside of the usual legislative process and is difficult to update or change in any way.
Prop 65 is enforced entirely by way of civil lawsuits brought on by organizations and, on some occasions, by the state's attorney general. These suits can be crippling and resource-draining for small companies. Stakes for settlements are high and proceedings can involve considerable sums of money.
In an attempt to prevent legal action of any kind, many companies have opted to post Prop 65 labels and signs. Warning signs appear all over the state of California in restaurants, banks, hotels, gas stations, and all other facilities that could even just possibly contain traces of any one of the 800 chemicals mentioned in the law.
Other companies may elect not to provide warnings because, in their assessment, they conclude they are in full compliance with Prop 65 and are willing to take the risk of legal action. Two identical products can therefore have labeling differences simply because of company philosophy.
Why do my products have these labels on them even though I don't live in California?
Even though Prop 65 was designed for use in California only, you may receive products with warnings on them even if you are not a resident of this state. This is because our company is based in California, and all of our shipping and receiving facilities are also located here. When manufacturers send us goods, they are required to add Prop 65 warning labels before those products can enter state lines. We have made the choice to leave these stickers on the packages regardless of their final destination. In the end we decided that our resources are best spent on finding ways to bring you the best organic products on the market, not on removing these stickers. We hope you understand!
What does Radiant Life do to ensure that products are safe?
We follow a very strict set of purity guidelines when selecting products to become part of our catalog. Long before products even make it to our shelves, they undergo rigorous analysis and testing. Our team works very closely with our suppliers to ensure that safety standards are met along each step of the way, from how foods are farmed to how they are prepared, packaged and delivered to your door. This type of ongoing monitoring and research is at the very heart of our business model. To read more about our standards, visit our About Us page.
If you have remaining questions or concerns regarding Prop 65 or our company safety policies, don't hesitate to call (888) 593-9595 or contact us here.
FDA Disclaimer
Statements on this website have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Consumers are advised to do their own research.
Other Disclosures
Radiant Life water filtration and purification systems are assembled using independently tested and certified components from third-party manufacturers. Reduction estimates for our water products are based on filtration media manufacturer specifications, independent laboratory analysis, and component-level certifications as noted on individual product pages.
Actual results may vary depending on incoming water quality, water chemistry, contaminant levels, system usage, and maintenance. For detailed performance data, please refer to the documentation provided on each product page, including Certificates of Analysis and manufacturer specifications.
Radiant Life recommends testing your water before and after installation to confirm system performance for your specific water conditions.